Frequently Asked Questions

Floriography, also known as "the language of flowers", is a symbolic form of communication that assigns specific meanings to different types of flowers, colors and floral arrangements. It developed in the Victorian era in Europe, where flowers were used to convey feelings in a more discreet and elegant way.

Each flower and color has a particular meaning, and a combination of flowers in a bouquet can convey a complex message. For example, a red rose may symbolize passionate love, while a violet may represent modesty. Interpretations may vary by culture and region.

Some of the most common meanings in floriography (they may vary according to cultures and traditions):

• Red Rose: Passionate love and romance.
• White Rose: Purity, innocence and pure love.
• Yellow Rose: Friendship and joy.
• Black Rose: Eternal love.
• Tulip: Declaration of love and prosperity.
• Orchid: Beauty, love and refinement.

We have selected a group of colors that will help express your feelings. Visit our Floriography section to see them all.

Research the traditional meanings of flowers and colors (our Floriography section has them all), select colors that align with the message you want to convey, and combine several colors to add layers of meaning.

The number of roses can also play a role:

• 1 Rose: unique and singular love; the beginning of a new love story.
• 3 Roses: traditionally "I love you"; also past, present and future.
• 9 Roses: eternity and everlasting love.
• 16 Roses: surprise and admiration.
• 25 Roses: congratulations and good wishes.
• 36 Roses: nostalgia and remembrance.
• 50 Roses: unconditional love.
• 100 Roses: devotion and eternal love.

Enclose a card explaining the meaning of the flowers you selected. The most important thing is that your message is authentic and special to you and to the person who will receive the flowers.

No. Although floriography has traditional associations, there are no strict rules. The language of flowers varies according to culture, region and time, and personal preferences and the relationship between sender and recipient also play a role.

Yes. Brides often choose flowers with special meanings for their bouquet, such as roses for love and passion or lilies for purity, and wedding decorations can be selected according to their meanings.

Some flowers may be considered less appropriate because of their traditional meanings, such as white lilies (purity, but also death and rebirth), yellow daisies (contempt or rejection), chrysanthemums (death in some cultures), red poppies (eternal sleep) and bluebells (melancholy and goodbye). These meanings may vary according to culture and personal interpretation.

Under ideal conditions, natural roses typically last 5 to 12 days in a bouquet. To prolong their freshness:

• Cut the stems diagonally just before putting them in water.
• Use clean, fresh water and change it every two days or sooner if it looks cloudy.
• Remove leaves submerged in water and trim the stems a little every few days.
• Keep the bouquet in a cool place away from direct sunlight and heat sources.
• Use the floral preservative that comes with some bouquets, as directed.

With regular care, roses in oasis arrangements can last about 5 to 10 days or even longer.

• Keep the oasis moist: check it daily and add water as needed.
• Keep the arrangement in a cool place away from radiators and strong sunlight.
• Remove wilted roses and fallen petals to avoid bacteria.

Under ideal conditions, roses in floral tubes can last about 5 to 10 days or even longer.

• Floral tubes give each stem a direct supply of water: keep them filled and check hydration regularly.
• Before placing the roses in the tubes, make a fresh diagonal cut at the ends of the stems.
• Keep the arrangement away from heat sources and remove wilted roses and fallen petals.

Yes. Tell us your preferences in flower types, colors and style, and share examples or pictures that inspire you. Some flowers are not available all year round, but we can suggest alternatives that fit your preferences.

We offer bouquets, boxes, bases and more, and we can add special details. The more you tell us about your taste and the message you want to convey, the better the result will be.

Preserved roses are natural flowers that have gone through a preservation process to keep their fresh appearance and softness. With proper care, they last up to 5 years, much longer than fresh cut roses.

Care, gentle handling and environmental conditions such as temperature and humidity affect their durability. Over time they may lose some color and texture.

• Avoid direct sun exposure: sunlight can fade colors and affect durability.
• Avoid excessive humidity: keep them in a dry, indoor environment.
• Do not water them or spray them with water: preserved roses do not need water and it can damage them.
• Handle with care and avoid touching them constantly.
• Clean gently with a feather duster or soft brush. Avoid liquids or cleaning products.
• Do not refrigerate: condensation would wet and damage the rose.

Yes. We have a wide range of colors, from classic red, white and pink to more unusual colors such as black or metallic, each with a different meaning. The rose size ranges between 4 and 5 centimeters.

You can also personalize your arrangement with specific color combinations and present it in an elegant box. Contact us for specific information on the colors available in stock.

Yes. Customization can include the choice of colors and a combination of several of them, depending on the size of the box. We can also add extra elements such as personalized cards.

Tell us about the occasion, your preferences, your budget, and the delivery date and location, and we will work with you to create a unique and meaningful arrangement.

The natural sap of the flowers is replaced with a special preservative solution that is eco-friendly and animal cruelty-free:

• Harvesting: the roses are harvested at their peak of freshness and beauty.
• Decoloration: color and humidity are eliminated through a dehydration process.
• Immersion: the flowers are immersed in a solution of glycerin and water that replaces the natural sap.
• Absorption: over approximately 1 month the flowers absorb the solution.
• Drying and dyeing: the flowers are dyed in the various colors, then dried and hardened to keep their shape.

This process allows the roses to keep their natural appearance for up to 5 years.

Our soy wax pillar candles are handmade in silicone molds that allow a wide variety of shapes and sizes. Soy wax is a natural wax derived from soybeans, more sustainable than traditional kerosene wax because it is biodegradable and renewable.

How long a candle lasts depends on its size and the conditions in which it burns. In general, soy wax candles last longer than kerosene candles.

• Trim the wick to about 1/4 inch before lighting to avoid excess smoke and an unstable flame.
• Place the candle on a stable surface, on a plate or candle holder, away from fabrics, paper, clothes, flowers or anything that can burn.
• Avoid drafts so the flame does not flicker and burn unevenly.
• Use a candle snuffer instead of blowing it out, to prevent smoke and preserve the fragrance.
• Never leave a lit candle unattended, and keep it away from children and pets.

Our pillar candles come in a wide variety of shapes and sizes. We handle a signature scent that changes seasonally 4 times a year. Our standard color is bone, the natural color of soy wax. Each candle shape has a different meaning.

Yes, they are considered more environmentally friendly than traditional kerosene candles:

• Renewable and biodegradable: soy wax comes from soybeans and decomposes naturally.
• Sustainable production: choosing soy wax supports demand for responsible agricultural practices.
• Fewer toxic emissions when burned, which can benefit indoor air quality.

Yes, for a customized special occasion order we can offer a diverse selection of fragrances, colors (from soft pastels to bold options), fragrance and color combinations, original designs and gift packaging. Send us your idea and we will give you the best option available.

Wax melts, also known as tarts or cubes, are soy wax fragrance products that are slowly melted to release their aroma into the air. On your first purchase we recommend the kit that includes the burner; otherwise use a wax melt or essential oil burner, clean and dry.

• Place a wax melt (or the spoonful included in the kit) on top of the burner.
• Place a tea candle at the bottom of the burner and light it. Its flame heats the wax and releases the fragrance.
• When you are done, extinguish the tea candle and let the wax cool and solidify. You can reuse the wax as long as it is still fragrant.

Always place the burner on a flat, heat-resistant surface while in use.

• Cytrus Green: a revitalizing citrus scent to fill you with energy. Notes: lemon and magnolia, orange, coconut.
• Sweet Pink: a sweet scent that evokes tranquility and relaxation, and helps clear the mind. Notes: roses and lilies, red fruits, cinnamon.
• Lavender Dream: a floral scent to fall asleep and create a feeling of well-being. Notes: lavender and watermelon, vanilla, eucalyptus.

Wax melts in pearls last 4 hours per spoonful placed in the burner. Wax melts in chocolates scent the room for 5 hours before needing to be replaced.

Yes. Soy wax is renewable and biodegradable, comes from responsible agricultural practices, and tends to produce fewer toxic emissions than kerosene wax melts. We are a brand committed to sustainable practices.

Yes, for a customized special occasion order we can offer a diverse selection of fragrances, colors, combinations, original designs and gift packaging. Send us your idea and we will give you the best option available.

A candle warmer lamp melts and releases candle fragrances with a gentle heat source instead of an open flame. It gives warm illumination and is a decorative element for your home, ideal for those who prefer to avoid flaming candles and want a more controlled way to diffuse fragrance.

Our lamps come in black and white, with a metal structure, a 4-level dimmer, an on/off timer (2, 4 or 8 hours) and 2 bulbs of 35 W. Place the candle in the base of the lamp, turn it on, and set the intensity and the time you want it on.

Do not light the wick of the candle while it is in the lamp. The wick is optional if you wish to light the candle traditionally.

• Relaxing Roses: sweet floral aroma with relaxing and anti-stress properties.
• Chic Gardenia: floral scent with aphrodisiac and revitalizing properties.
• Self-Love Cedar: woody scent that promotes confidence and self-esteem.
• Boom Sandalwood: woody and incense scent that promotes concentration and prosperity in business.
• Gentle Lavender: floral aroma with relaxing properties that induce sleep.

You can enjoy 45 to 50 hours of aromatherapy with our heating lamp candles.

We recommend that on your first purchase you choose the lamp + candle kit, and then you can purchase the other scents individually.

Credit and debit cards, Apple Pay and Google Pay. Payments are processed securely by Stripe.

Yes. Payments are processed by Stripe, a secure payment platform, so your card details are handled by Stripe.

Delivery cost depends on distance and weight and is calculated at checkout. For any question regarding delivery, please contact us.

Please contact us via email or text message to evaluate your specific case and quote a price according to your needs.

Orders are final sales. You may cancel at least 72 hours before the scheduled delivery date. See our full Returns & Cancellations policy for details.